1) Acceptance of Terms
By accessing our website or engaging Excelsior ( “we,” “us,” or “our”) for services, you agree to be bound by these Terms & Conditions, our Privacy Policy, and any applicable Statements of Work (each an “SOW”).
By accessing our website or engaging Excelsior ( “we,” “us,” or “our”) for services, you agree to be bound by these Terms & Conditions, our Privacy Policy, and any applicable Statements of Work (each an “SOW”).
The scope, milestones, timelines, and deliverables are defined in the relevant SOW or proposal accepted by the client (“Client”). Excelsior will perform services with reasonable skill and care in accordance with industry standards.
Fees are outlined in the SOW. Unless otherwise stated, invoices are due within 15 days of issue. Late payments may incur suspension of services and/or administrative charges as permitted by law.
Any material change to scope, timeline, or assumptions requires a written change request. Additional work will be quoted and delivered after mutual approval.
Pre-existing IP of each party remains that party’s property. Upon full payment, Excelsior grants Client a worldwide, non-exclusive license to use deliverables for the purpose set out in the SOW. Open-source components remain under their respective licenses.
Both parties shall keep confidential information strictly confidential and use it only for the engagement. Personal data will be handled in accordance with our Privacy Policy and applicable data protection laws.
We warrant that services will be provided with reasonable skill and care. Except as expressly stated, services and deliverables are provided “as is” and we disclaim all other warranties to the fullest extent permitted by law.
To the maximum extent permitted by law, Excelsior’s aggregate liability arising from or related to the services is limited to the fees paid by Client for the specific SOW giving rise to the claim. We are not liable for indirect, consequential, or special damages.
Each party shall indemnify the other against third-party claims arising from a breach of these Terms, unlawful content supplied by that party, or infringement caused by materials it provided.
Either party may terminate for material breach if not cured within 15 days of written notice. Upon termination, Client will pay for work performed up to the effective date of termination and any committed non-cancelable costs.
These Terms are governed by the laws of Pakistan. Disputes shall be subject to the exclusive jurisdiction of the courts located in Islamabad, unless otherwise agreed in the SOW.
Neither party is liable for delays or failures due to events beyond reasonable control, including natural disasters, war, government actions, or network outages, provided the affected party promptly notifies the other.
During the engagement and for 6 months thereafter, Client agrees not to directly solicit Excelsior personnel involved in delivering the services, except with prior written consent.
We may engage vetted subcontractors or affiliates where appropriate. Excelsior remains responsible for the delivery and quality of services.
With Client’s permission, Excelsior may reference Client’s name and non-confidential project details in portfolios or case studies.
We may update these Terms periodically. The then-current version will apply to new SOWs. These Terms, together with any applicable SOWs, constitute the entire agreement and supersede prior proposals or communications regarding the subject matter.
Questions regarding these Terms can be directed to:
Email: info@excelsior.codes
Excelsior (“we,” “our,” or “us”) is committed to safeguarding the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your information.
We may collect personal information such as your name, email, phone number, company details, and billing information when you engage with our services. We also collect technical data like IP addresses, browser types, and usage logs to improve performance and security.
The data we collect is used to:
We do not sell or rent your personal data. Information may be shared only with trusted service providers, business partners, or regulators when legally required. All third-party processors are bound by confidentiality and data protection agreements.
We implement industry-standard security controls including encryption, access restrictions, and continuous monitoring to protect your data from unauthorized access, alteration, or loss.
You have the right to request access, correction, or deletion of your personal data. You may also object to or restrict certain processing activities. Requests can be made through our support team
If your information is transferred outside of your country, we ensure that adequate data protection safeguards are in place in compliance with applicable regulations.
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once expired, data is securely deleted or anonymized.
This Privacy Policy may be updated periodically. Material changes will be communicated via our website or by direct notice where appropriate. Please review this page regularly for the latest information.
If you have questions or concerns regarding this Privacy Policy, please contact us at:
Email: info@excelsior.codes